What Are The Best High-Quality After Hours Virtual Receptionist thumbnail

What Are The Best High-Quality After Hours Virtual Receptionist

Published Jul 12, 24
6 min read


Our solutions can be personalized to match high-volume, high-complexity company reception requirements and we can also create bespoke options. Have questions? Please fill out your details and we'll be in touch. Place Australia's leading digital receptionist remedy to the test! We prepare to answer your phone FREE for 7 days.

A lot of firms need their phone calls to be answered only when they are unable to take the telephone call themselves. If you tip out of the office for an hour or your in-house assistant goes to lunch, is on leave or is hectic on one more call and you have numerous telephone calls coming in at the one time.

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In such circumstances our assistants will certainly then answer the phone as if we remained in your workplace. You're always in control and can loosen up understanding you will never ever miss out on one more important call again!.

I've worked with OfficeHQ for lots of years over a number of different businesses. After having difficulties previously with another carrier (that were missing out on phone calls principal transgression), it's been so good to be able to count on timely, professional phone call answering.

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My medical practice has actually grown very quick and lately they have had the ability to action in and save the day when various other staff were unwell with Covid. For the degree of service they provide, they can never ever be the cheapest available. Their consumer solution is outstanding and they clearly satisfaction themselves on this.

Running a vibrant law practice, there are a great deal of moving parts I need to stress over. Many thanks to the unwavering expertise of OfficeHQ, function services isn't one of them. Over the one decade I've been with OfficeHQ they have provided only the most effective service I can expect.

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The service was very simple to establish and costs a portion of what it would to work with an assistant. We have been with OfficeHQ for a number of years currently and could not be happier with the service we obtain - best virtual medical receptionist. Function is handled politely and expertly and we recognize our customers remain in great hands

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My consumers and potential clients have only ever commented positively on the solution; I don't believe any individual has know it's not my own function. They are also good at quiting telemarketers. For the core objective of addressing calls expertly, offering a good impression and accurately taking messages, 5 stars.

Phone is never ever left buzzing or going in a line. Is constantly responded to by team. We have actually been using OfficeHQ for over 8 years now. The quantity of time and money we have actually saved has actually been remarkable. Whenever I think of just how much it would set you back to hire a receptionist full-time, I know exactly just how far ahead I am.

This suggests only pertinent calls get across me, so I don't get disturbed when I'm appropriate in the middle of something! We have actually discovered making use of OfficeHQ's remote receptionist solution incredibly valuable to our firm. It has actually maximized our staff to respond to clients on our terms, reducing interruptions during the functioning day and enabling effective and concise communications.

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At first, I was fretted about not being in control of our own phone calls, however I have been shown incorrect and the service has exceeded my assumptions. I would advise OfficeHQ to anybody taking into consideration virtual services. Brilliant company and very courteous. They have made business life a lot easier to run.

Very advise (virtual phone answering service). We have actually utilized this service for over 2 years I would very suggest OfficeHQ to any person! Specifically tradies and begin ups. Clients like it when their phone calls are answered, and OfficeHQ has actually addressed each and every single one for us. OfficeHQ provides us the guarantee that no telephone call will certainly be unanswered, which is exceptionally crucial for a service-based business.

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Additionally, having accessibility to our own OfficeHQ website makes managing our account easy. I have actually been making use of OfficeHQ for 16 years. The very best point I have provided for my organization. Now potential consumers are answered on schedule and in one of the most professional method. It is crucial that my customers can constantly have their telephone calls addressed swiftly in an expert fashion which produces a terrific impression.

We use this solution as a little business owner for when we are away or overseas. We've been using OfficeHQ's digital phone answering services for the best part of a years and it's been a suitable method to guarantee new client enquiries are never ever missed, as well as effectively dealing with enquiries from jobseekers.

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We never miss out on a company possibility however do not have function staffing issues to deal with. I can't tell you exactly how terrific it's been to work with OfficeHQ.

Support constantly respond swiftly and activity whatever is required, which is big for us particularly when we have brand-new workers and we need to update our instructions. The group has actually called to clarify and boost our procedures to make certain the ideal feasible experience for our customers. OfficeHQ were constantly professional and just nicest individuals on the other end of the line! I have no hesitation in advising them for a reception solution.

We required an option where our phone calls are constantly answered in a timely manner and OfficeHQ have been assisting us with these for over five years currently. Really delighted with the solution so far. The even worse thing for a customer is to call a service and there is no solution or the call goes to voicemail.

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As services we function so hard to advertise our solutions and we need to be there for the client when they choose to get to out. We are usually on the phone already with other clients or active with various other work, so having the phone calls addressed by somebody else assists us juggle points.

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This allows the personnel to prioritise their time so that when they are returning the call they can devote their full attention to this particular client. We plan to stay with OfficeHQ, are grateful for their solutions and would certainly advise. We make use of OfficeHQ for our small company, our after-hours calls obtain sent to their reception team and it has been just a pleasure dealing with their function crew.

Budget-friendly and terrific customer support. We've been utilizing OfficeHQ for several years as our after-hours reception solution and found that they have actually always been very professional and courteous to our customers. We always receive an email with the message within minutes of them taking the call. Highly advise. OfficeHQ have actually addressed our require a couple of years, could not be happier with their expertise and level of service.