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OHQ's documents are enough evidence of a cost that is payable unless they are revealed to be incorrect. Consumer will certainly use its practical efforts to inform OHQ of any kind of billing conflict within fourteen (14) days of invoice of a billing, adhering to the procedure outlined in Area 15. If Client disagreements a billing, the invoice must proceed to be paid on time nevertheless OHQ will certainly attribute or reimburse Consumer if it is later reasonably established by OHQ or pursuant to the conflict resolution process described in Section 15 that the billing was inaccurate and the Client is entitled to a credit or refund.
Such revisions may consist of, without constraint, modifications for the Registration Charges or Use Costs for OHQ Paid Services, changes to the use allocations included in the Rates Plans, and discontinuation of Prices Plans. (a) Each such revision will certainly work after sensible breakthrough created notice is given to Customer (as an example, by being uploaded to the OHQ Internet Site), except that any kind of such modification that affects a Selected Paid Solution will put on Client starting at the start of a Paid Service Term beginning no much less than thirty (30) days from the day which OHQ gives notice of such revision to Client according to Section 16.8.
If Consumer does not terminate its use of any kind of damaged Selected Paid Solution before the efficient day of such modification, Client will certainly be deemed to have actually consented to such revision with regard to such Selected Paid Solution. (b) If a Prices Plan selected by Client is stopped, OHQ will give Consumer with reasonable breakthrough notification of no much less than thirty (30) days and Client will certainly be given the choice of choosing a new Rates Plan from then-current prices plans supplied by OHQ.
For avoidance of doubt, this paragraph does not relate to adjustments to the Price Listing, which are dealt with in Area 7 (virtual phone answering).1. Consumer represents that all info offered by Consumer and its callers to OHQ (consisting of, without constraint, all call information and info relating to Customer's Debt Card) is exact, up-to-date and total at the time it is offered to OHQ
Consumer has to in any way times comply with all legislations, laws, requirements and codes suitable in connection with its use OHQ Offerings and the Consumer's supply of its product and services to its customers. Customer will certainly not use any kind of OHQ Offerings to engage in, or to encourage or aid others to take part in, any unlawful or deceitful activities.
If a brand-new Paid Solution Term begins earlier than three (3) days after such e-mail is sent, Consumer will certainly incur the appropriate Registration Fee for the new Paid Service Term (the ""). The efficient date of such discontinuation will be either (i) the Asked For Termination Date, or must Customer not state a Requested Termination Day, (ii) the last day of the Final Paid Service Term.
Where Client terminates pursuant to this Area 10.1(b): (i). The Registration Fees that have been pre-paid will be kept and the OHQ Offerings offered to Client till the last day of the Last Paid Service Term (based on reinstatement charges under provision 10.3(e)) and the extra equilibrium of the Prepaid Usage Credit will certainly be kept by OHQ for future usage by Customer if Customer chooses to re-instate or otherwise re-commence the OHQ Service pursuant to Area 10.3(e); or (ii).
(b) Complying with termination of any kind of OHQ Solution, OHQ will certainly not be liable whatsoever for answering phone calls, taking or supplying messages, or doing any type of various other tasks about such OHQ Solution. (c) Upon discontinuation of all OHQ Services, OHQ might terminate Client's Account and Consumer's access to the Account.
(e) Adhering to discontinuation of any kind of OHQ Services, OHQ will have no obligation to restore or otherwise recommence such OHQ Providers. If OHQ elects (in its discretion) to restore or otherwise recommence an ended OHQ Providers, OHQ may need that Customer pay a reinstatement cost of $30 (to cover OHQ's affordable costs in refining the reinstatement) Details gathered by OHQ from Client and its callers might be made use of, disclosed and shared by OHQ according to OHQ's privacy policy as available on the OHQ Internet Site ("") and as may be amended every now and then.
The Controller thus designates the Processor relative to processing tasks taken on throughout the provision of assistant solutions. OHQ and Customer recognize and concur that the Processor undergoes the following commitments: The Processor shall abide with the relevant Information Security Rules and should: (a) just act upon the composed guidelines of the Controller and make sure those acting under their authority do the very same; (b) make certain that people processing the information go through a task of confidence; (c) use its best efforts to guard and safeguard all personal information from unauthorised or illegal processing, consisting of (yet not limited to) unintended loss, devastation or damage; (d) guarantee that all handling fulfills the demands of the GDPR and associated Data Defense Laws; (e) guarantee that where a Sub-Processor is made use of, they: only engage a Sub-Processor with the prior permission of the Controller; educate the Controller of any kind of designated modifications concerning Sub-Processors; they carry out a written agreement including the exact same data security responsibilities as laid out in these Terms; comprehend that any type of failure for the Sub-processor to abide by the Data Security Rule, the Cpu stays completely reliant the Controller for the performance of the Sub-Processor's obligations; and aid the Controller in giving subject gain access to and permitting information subjects to exercise their civil liberties under the Information Security Laws.
The Controller will execute appropriate and appropriate onboarding and due diligence look for all Processors, with a complete assessment of the necessary Data Defense Law needs. The Controller will validate that the Cpu has appropriate and documented procedures for information violations, information retention and data transfers in place. The Controller shall get proof from the Cpu as to the: (a) verification and integrity of the staff members made use of by the Cpu; (b) any kind of certificates, accreditations and plans as described in the onboarding procedure; (c) technological and functional measures used in safeguarding the Personal Information; and (d) procedures in location for permitting information subjects to exercise their civil liberties, including (however not restricted to), subject gain access to demands, erasure & rectification treatments and constraint of handling measures.
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